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‘Rapido Driver Tried To Stab Me!’: Bengaluru Passenger Escapes Deadly AC Fight

February 26, 2025, 11:34 am

A terrifying incident in Bengaluru has sparked outrage after a Rapido cab driver, identified as Nagaraj R, allegedly threatened a passenger with a keychain fashioned into a makeshift knife during a dispute over air conditioning.

Altercation Escalates to Violence

On February 25 at Victoria Layout, a 24-year-old man, known on Reddit as “DoggyDog_World2025,” requested that the driver turn on the AC during his ride. What began as a simple disagreement quickly escalated when the driver demanded that the passenger exit the vehicle and cancel the ride. When the man refused, Nagaraj R allegedly brandished his keychain—using it as a mini knife—and held it against the man’s chest.

A Narrow Escape and Immediate Aftermath

In a dramatic turn of events, the passenger managed to escape after pointing toward a nearby traffic cop, causing the driver to momentarily back off. The man then took refuge in another vehicle and reached his destination safely. Following the ordeal, he filed a complaint with Rapido, detailing the incident on Reddit and warning others about the driver’s behavior.

Rapido driver tried to stab me on Bangalore main road
byu/DoggyDog_World2025 inbangalore

Unwanted Aftermath: OTP Bombardment

The situation worsened when the driver reportedly shared the victim’s phone number, resulting in a barrage of one-time password (OTP) messages every 15 minutes. Frustrated by this continued harassment, the passenger has now lodged a formal police complaint against the driver.

Rapido’s Response and Ongoing Concerns

After the incident was reported, Rapido’s customer support assured the victim that appropriate action would be taken. The company confirmed that the driver had been suspended, following the submission of screenshots and call logs that served as evidence. Despite receiving an email confirmation of the suspension, the victim revealed that he continued to receive OTP messages shortly after, raising serious concerns about data security and customer protection.

The passenger questioned, “Beyond ‘suspension,’ how is Rapido going to safeguard me from further harassment? Had my number not been exposed, this would never have happened.”

Authorities are investigating the case, and Rapido is under pressure to address both the physical threat and the subsequent digital harassment. The incident has ignited widespread debate on social media, with many calling for stricter measures to protect customers and prevent similar occurrences in the future.

Delhi Woman’s Terrifying Ride With Rapido: ‘Is Women’s Safety A Joke?’

December 27, 2024, 11:32 am

A disturbing incident involving a Rapido driver has brought to the fore the issue of passenger safety in New Delhi. Journalist Banerjee recently posted her distressing experience on LinkedIn, narrating how she had a terrifying ride from Connaught Place to Kalkaji and how the company handled her complaint rather shabbily.

Unpleasant Start Turns Harrowing

Banerjee‘s horror started with a delayed trip and discomfort. The cabs melled, and the driver was odd – fidgeting and grunting noises. She tried to brush it aside and called her mother to have a nice chat. But the driver stopped her mid-conversation, reprimanding her to keep quiet, saying she was being too loud to listen to his music.

The argument escalated when the driver told Banerjee to stop talking or risk being dropped mid-ride. He then proceeded to insult her conversation and made threatening remarks, leaving Banerjee feeling unsafe.

Driver’s Alarming Behaviour

Banerjee said that he wore headphones while driving and was making “dirty expressions“ to her. She told him to stop the ride near the Mandi House police station, but he would not cancel the trip. She got out of the car safely but later discovered the driver did not end the ride for 30 minutes.

HAVE A LOOK AT THE VIRAL POST:

I am putting his name and face here. Please do not accept a ride with this sick, disgusting man. I am also putting out the chat with @rapidobikeapp so all can see their hollow response. I am still traumatised frm this incident and will think twice before booking my next ride. pic.twitter.com/mreU7d5y95

— Tanima Banerjee (@tan_tacles) December 24, 2024

Rapido’s Response Sparks Outrage

Banerjee lodged a complaint with Rapido, detailing the driver’s unprofessional and threatening conduct. While Rapido expressed regret and agreed the behaviour was inappropriate, their response was limited to issuing the driver a warning. Screenshots of her conversation with customer care revealed assurances of stricter action if similar complaints arose in the future.

Banerjee criticized Rapido’s lax handling of the incident, stating, “This man should not be allowed to take any passengers, let alone women, especially after his behaviour has been flagged. Is women’s safety a joke?”

Public Outcry and Safety Concerns

The incident has sparked widespread concern, with social media users urging Rapido to take more stringent measures against unsafe drivers. Banerjee’s post serves as a reminder of the critical need for ride-hailing platforms to prioritize passenger safety and enforce strict accountability for their drivers.

Rapido’s Statement

In response, Rapido issued an apology, stating, “We will not entertain such behaviour from the captain [driver]. Please be assured we have issued him a final warning and will monitor his conduct closely.” However, many feel this action falls short of addressing the severity of the issue.

Banerjee’s experience has reignited the debate on women’s safety in public transport, underscoring the urgent need for robust safeguards and swift punitive measures for offenders.

‘Pel Dunga Khade Khade’: Rapido Driver Insults Mumbai Techie Over Extra Charge

December 20, 2024, 12:25 pm

A Mumbai techie accused a Rapido driver of abusing and threatening her after she refused to pay an extra charge. Ohshin Bhat shared screenshots of the driver’s offensive messages on X, drawing attention to the incident.

Ohshin claims that she had booked a ride through Rapido under the ‘Economy’ category but was assigned a Premium vehicle. Economy rides, which are usually cheaper, use hatchbacks instead of the sedans offered in the Premium category. However, the driver, who had listed his cab in the Economy category to attract more bookings, demanded additional payment.

When Ohshin refused to pay the additional charge, the driver asked her to cancel the ride and resorted to abuses and threats. “Cancel kar do varna pel dunga khade khade (Cancel the ride, or I will beat you up),” he reportedly told her. He further abused her, calling her a “Bhikhari ki aulad (Child of a beggar).

As Ohshin declined to engage, his attitude became worse. “Saste me chahiye paidal ja (Walk if you want to save money), ” the driver said. Later the driver canceled the ride by himself. Ohshin finally booked an Uber ride from the place.

i booked rapido economy and got a premium car(the driver has put economy type from his end to get more rides)

he asked me to pay extra as his car is premium, i denied and told him to cancel so hit me with the classic: pic.twitter.com/RUE0KK09jR

— ohshin (@ohshinbhat) December 19, 2024

Rapido’s Response

Rapido apologized and assured an investigation into the incident. Their X account, Rapido Cares, said, “We completely understand how serious this matter is and sincerely apologize for the unprofessional behavior of the captain. As requested earlier, please share the ride details via DM so we can first work on actions against the captain and let you know of the development.”

We fully understand the seriousness of this matter, and we deeply apologize for the captain’s unprofessional behavior. As requested earlier, kindly share the ride details via DM so that we can prioritize taking action against the captain and provide you with an update. (1/2)

— Rapido Cares (@RapidoCares) December 19, 2024

Online Reactions And Past Incidents

The incident has caused huge outrage on social media. Many are shocked at the behavior of the driver. “What in the world is going on? Why every time it’s Rapido,” wrote one user. Another shared a similar experience, stating, “Haha, I had a similar incident, but the chat was by the Rapido customer service team!”

In the past, Rapido has been criticized for incidents involving its drivers. Users have accused the platform of employing ill-behaved captains. HT.com has reached out to Rapido for further comments and will update the story upon receiving a response.

Auto Driver Records ‘F**k You..’ Woman Passenger Abusing Him After Booking 2 Vehicles For Same Trip | WATCH

November 16, 2024, 10:07 am

A Bengaluru autorickshaw driver, Pavan Kumar, shared a viral video claiming that a woman passenger booked two vehicles for the same trip, sparking confusion and an argument. According to Pavan, the woman used two different apps—Ola and Rapido—to book separate rides, leading to a dispute when both drivers arrived at the pick-up location.

Dual Booking Sparks Conflict

Pavan alleged that the woman booked his auto through Ola but refused to admit it while seated in the Rapido vehicle. The passenger acknowledged comparing rates on Ola but denied completing a booking. Pavan, however, insisted he had received a confirmed booking under her name.

WATCH THE VIRAL VIDEO:

ಪ್ರಯಾಣಿಕರು ಚಾಲಕನಿಗೆ ಈ ರೀತಿಯಾಗಿ ಅಸಭ್ಯ ಮತ್ತು ಅವಾಚ್ಯ ಪದಗಳನ್ನು ಕಾನೂನಾತ್ಮಕವಾಗಿ ಬಳಸುವುದು ಎಷ್ಟು ಸರಿ.??@BlrCityPolice @blrcitytraffic @ITBTGoK @PMOIndia @tdkarnataka @tv9kannada @CMofKarnataka @DCPNEBCP @DgpKarnataka @prajavani @DgpKarnataka @News18Kannada @NewsFirstKan @PoliceBangalore pic.twitter.com/0WqtdpRYEy

— pavan kumar (@pavanku51441725) November 14, 2024

When the Rapido driver delayed starting the trip, the situation escalated. Pavan demanded proof that the woman had not booked his ride, but she refused to provide it. The argument intensified, with the woman resorting to verbal abuse and, at one point, allegedly attempting to physically confront Pavan. The heated exchange was captured on video by Pavan and later shared online.

Police Respond to Viral Video

After the video gained traction on social media, Bengaluru police reacted to Pavan’s post, requesting his contact details and the location of the incident. The woman reportedly claimed that the Ola app used by Pavan was malfunctioning and denied having booked a ride with him.

The incident has sparked debate online, with users divided over the conflicting accounts. While the truth remains unclear, the video highlights the challenges faced by drivers and passengers in navigating app-based ride services.

Chennai Entrepreneur Accuses Rapido Of Ride Overcharging, Claims Young Driver’s Exploitation

October 31, 2024, 11:19 am

A Chennai-based entrepreneur recently expressed dissatisfaction with the bike taxi service Rapido due to alleged overcharging and poor service. Ashok Raj Rajendran, CEO of AJ Skill Development Academy, detailed his experience on LinkedIn on October 30, sharing that he was charged Rs 1,000 for a 21-kilometre ride—nearly three times the app’s quoted fare of Rs 350. This significant discrepancy led him to question Rapido’s pricing practices.

During the ride, Rajendran challenged the driver’s claim that flooding along the route justified the increased fare, as he observed no such conditions. After negotiating, he ultimately paid Rs 800 but was dissatisfied with how the situation was handled.

Rajendran attempted to raise his complaint with Rapido’s customer support but reported that “Rapido simply closed the chat” without providing any resolution. He addressed this on LinkedIn, stating, “When we reported this issue to Rapido, they simply closed the chat without even enquiring about the driver’s actions. Rapido, if you’re not concerned about your drivers asking for extra pay, why have an option asking, ‘Did the driver ask for extra pay?’ Is it just for the sake of appearances? Your drivers are exploiting situations, and you are helping them, you’ll soon face the consequences of this neglect.”

The company later attributed the fare increase to “discrepancy in the drop locations,” as per screenshots shared by Rajendran. In a follow-up post, he mentioned that Rapido had since reached out, refunded the difference, and assured him that “action” had been taken against the driver.

Some users shared similar frustrations in the comments, with one noting, “This has happened to me many times, Rapido. And the worst part is that the money that is credited can only be used for booking bikes, not autos.” Another added, “What’s the benefit of getting money back in your Rapido wallet when you cannot use it in Cab/Auto booking?”

‘Rs 1,000 For 21 km’: Chennai CEO Experience With Rapido Ride

October 30, 2024, 3:12 pm

In Chennai, a Rapido customer recently claimed he was charged double fare by a driver citing alleged waterlogging as a reason for the inflated fare. Ashok Raj Rajendran, founder and CEO of AJ Skill Development Academy, posted on LinkedIn about his experience. He booked a Rapido ride from Madras Central Railway Station to Thoraipakkam, a 21-km journey, which showed a fare of ₹350 on the app. However, the driver reportedly demanded ₹1,000, citing waterlogging concerns. After negotiating, Rajendran agreed to pay ₹800, still more than double the original fare, even though he observed no waterlogging en route.

Complaint Response and Rapido’s Initial Closure

Rajendran’s complaint to Rapido’s customer service was met with a disappointing response. In his post, he shared a chat screenshot where the customer representative attributed the fare discrepancy to a “dropped location discrepancy,” even though this difference was only 100 meters. Despite Rajendran’s insistence that the issue warranted attention, the chat was closed without further action.

Rapido’s Resolution Following Public Complaint

Following Rajendran’s public complaint, Rapido responded and resolved the issue. The ride-hailing company contacted him, refunded the extra fare to his Rapido wallet, and assured that “strict action” had been taken against the driver, who also received retraining. Rapido expressed commitment to prevent such issues in the future.

Rs 700 for 1.8 km? Delhi Man Calls Out Uber Pricing Surge At Peak Hours

August 16, 2024, 6:22 pm

Surya Pandey, a Delhi-based professional, recently took to LinkedIn to express his frustration with Uber surge pricing, particularly during peak hours and adverse weather conditions. His post, which included a screenshot of Uber’s exorbitant fares for a mere 1.8 km ride, quickly gained attention online. Pandey’s sharp critique of the ride-hailing giant’s pricing strategy resonated with many, sparking a conversation on the platform.

Pandey’s post highlighted the stark difference in prices among various Uber options. According to the screenshot he shared, an Uber Go was priced at a staggering Rs 700, while UberXL was slightly lower at Rs 588. In contrast, the more economical options—Uber Auto and Uber Moto—were priced at Rs 146 and Rs 114, respectively. These steep prices led Pandey to humorously suggest that people should consider hitching rides from others instead of paying such high fares.

Here’s The Post:

“If only I had the foresight to invest in Uber’s surge pricing instead of the stock market, I’d be outpacing Harshad Mehta by now!” Pandey joked in his post. He went on to reflect on how services like Uber, Rapido, and Ola, which were initially seen as solutions to cab accessibility and affordability, have now become synonymous with exorbitant charges during unfavorable conditions. “Fast forward to today, and after just three raindrops in Gurugram, you’re staring at a screen demanding 300% more for a ride—only to be left stranded for three hours,” he added.

Pandey’s creative workaround for the issue? “Head to the parking exit and kindly ask anyone leaving for a lift home,” he suggested.

LinkedIn Reactions Pour In

Pandey’s post quickly garnered attention, with many LinkedIn users chiming in with their own experiences and frustrations. One user commented on the unexpected benefits of rainy days, noting, “Grateful for the unexpected cost-saving benefits of the rainy season. The generosity of people offering lifts has truly been heartwarming during this time.”

Another user shared their dissatisfaction with ride-hailing services, saying, “I travel a lot through the day, but I stopped using Ola or Uber when in cities like Mumbai, Delhi, or Kolkata. They are definitely not a reliable source of booking taxis. Mostly kali-peelis are better and their charges are also static.” They also expressed frustration over the frequent cancellations and price discrepancies, particularly with Uber.

Others echoed similar sentiments, with one user from Bengaluru stating, “I’d rather walk, build my health. I do that in Bengaluru.” Another pointed out, “Sometimes, the fare of an auto even surpasses that of a cab!” Yet another shared a personal anecdote, saying, “That’s true for real! I remember taking a lift from random bike riders during my internship period in Gurugram last month.”

Pandey’s post has clearly struck a chord, bringing to light the growing dissatisfaction among users of ride-hailing services in India. As conversations like these continue to gain traction, it remains to be seen how companies like Uber will respond to the rising discontent.

Woman Shares Harrowing Experience Of Using Rapido Bike Ride, Never Taking…

July 2, 2024, 1:33 pm

A software engineer at Google shared her harrowing experience of using the Rapido bike ride, which sparked shock and concern among users on Monday.

Taking to X, Amisha Aggarwal, shared bruises of her legs from the fall, with an angry statement “Never taking a Rapido bike again :).

Never taking a Rapido bike again 🙂 pic.twitter.com/EAwkyCjfb1

— Amisha Aggarwal ? (@awwmishaaa) June 30, 2024

Then she painfully recounted her experience with the company.

What Happened?

Recounting the incident in X, she said, that on Friday night, she booked Rapido bike, and while driving, the bike rider was speeding and flouting traffic rules.

Furthermore, he suddenly turned into service lane at Outer Ring Road, Kadubeesanahalli without using indicator continued Aggarwal. At that time, there was a car behind them, as a result, it couldn’t react on time, thus resulting in collision.

Later, the bike lost its balance, and as a result, both rider and customer fell on the road.

Making matter worse, the driver didn’t even help Aggarwal and ran away without taking her to clinic and hospital.

Eventually, the car driver came to the rescue, gave her first aid and stayed with her till her friends arrived. In the aftermath of the incident, the company responded to woman’s complaint and asked the woman to file insurance claim.

Reacting to this solution she said, ‘I don’t have anything against Rapido, but the bike riders usually drive very recklessly, and I’d advise everyone to avoid booking two-wheelers if they love their life.’

In addition, she also revealed, that she was saved from major injury due to her good quality helmet.

I have talked to Rapido customer care and they have asked me to file an insurance claim, which I will. I don’t have anything against Rapido, but the bike riders usually drive very recklessly, and I’d advise everyone to avoid booking two wheelers if they love their life.

— Amisha Aggarwal ? (@awwmishaaa) July 1, 2024

The woman’s ordeal sparked a lot of reactions from netizens, one netizen commented, ‘Considering the driving skills of majority people in India bike aggregators will fall in the worst category with risk percentage ‘Living on the edge.’

Another user also shared its experience saying, ‘I also had some bad experience and I think no one should book a bike.’

Later, one user expressed sympathy and said, ‘That looks pretty bad, hope you recover soon.’

How to Get Free Rapido Rides for Lok Sabha Elections 2024?

May 9, 2024, 7:41 pm

The Chief Electoral Officer of Delhi, P. Krishnamurthy, has unveiled an innovative initiative ahead of the upcoming elections. In collaboration with Rapido, a leading bike ride-sharing company, eligible voters in Delhi will have the opportunity to avail themselves of free rides from polling booths to their homes on the voting day, slated for May 25th.

This strategic partnership aims to encourage voter turnout and facilitate a seamless voting experience for residents across the capital city. Voters eligible for this complimentary service can enjoy a hassle-free journey to and from the polling booths, enhancing accessibility and convenience during the electoral process.

Chief Electoral Officer of Delhi, P. Krishnamurthy, today announced a strategic partnership with Rapido, a bike ride-sharing company. As per the arrangement decided with Rapido, eligible voters in Delhi will be provided with an option to avail a free of charge ride from the…

— ANI (@ANI) May 9, 2024

The Office of the Chief Electoral Officer emphasized the importance of active participation in the democratic process and expressed confidence that this initiative would contribute to higher voter engagement in the forthcoming elections.

Stay tuned for further details and updates on this voter-friendly collaboration between the Delhi Election Commission and Rapido.

Delhi govt moves SC, challenges order on bike-taxi services

June 5, 2023, 3:49 pm

The Delhi Government has moved the Supreme Court, challenging the Delhi High Court interim’s order staying the Delhi Transport Department’s notification to stop plying bike taxi services through ride-sharing platforms in the national capital.

The plea was brought before a vacation bench comprising justices Aniruddha Bose and Rajesh Bindal on Monday by Delhi Government’s advocates Manish Vashisht and Jyoti Mendiratta, who sought an urgent listing. The court said that it would hear the plea on Wednesday.

The government has challenged the decision of the Delhi High Court dated 26 May permitting the respondents to continue the commercial operations in the National Capital Territory (NCT) of Delhi and act as aggregators of non-transport two-wheelers plying in the city, admittedly without any licence.

The government’s counsel has sought urgency saying that in view of the impugned interim order of the High Court, the Respondents Uber and Rapido are continuing the use of non-transport vehicles including two-wheelers for the purpose of aggregation and ride pooling which is impermissible under the Motor Vehicles Act read with the Motor Vehicle Aggregator Guidelines 2020 without obtaining valid permits.

According to the government, the Delhi Motor Vehicle Aggregator Scheme, 2023 has already been prepared by the petitioner State and the same is now pending the approval of the Competent Authority.

“The respondents are required to get themselves registered and apply for permits after complying with the conditions laid down therein upon its notification and only thereafter, the Respondents can be allowed to continue their business operations in accordance with law,” the state government said.

Plying the bike taxis by the respondents cannot, amongst other reasons, be permitted without complying with conditions like police verification, obligations of installing GPS devices, panic buttons etc, to ensure road safety and the safety of the passengers, the government added.

SC To Hear Rapido’s Plea On 23 January

January 17, 2023, 5:41 pm

The Supreme Court on Tuesday listed a plea to hear on 23 January of Rapido, the bike taxi and auto service provider, against the decision of the Bombay High Court order which ordered the company to stop operations in Maharashtra immediately as it does not have a license to operate bike taxi or rickshaw services. The plea will be heard by a bench consisting of CJI DY Chandrachud.