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Microsoft Outage: Government Issues Warning to Block 25 ‘Dangerous URLs’

July 30, 2024, 3:06 pm

Earlier this month, a major disruption affected businesses worldwide due to a flawed security update provided by the US-based cybersecurity firm CrowdStrike for Microsoft Windows machines. This problematic update led to significant issues for airlines, banks, hospitals, and other essential services, impacting approximately 8.5 million Windows systems globally.

Both Microsoft and CrowdStrike have since released patches to address the issue, but restoring affected systems has taken several hours, and in some cases, even days. As is often the case during major tech outages, hackers and cybercriminals have seized the opportunity to exploit the situation. Cybersecurity agencies from various countries, including the US, UK, Australia, and Canada, have issued warnings about cyber attacks leveraging the CrowdStrike vulnerability.

In response, India’s cybersecurity agency CERT-In has also alerted local companies about potential threats related to the CrowdStrike outage. CERT-In’s advisory highlights ongoing phishing campaigns targeting CrowdStrike users. These campaigns include phishing emails masquerading as CrowdStrike support, impersonation of CrowdStrike staff via phone calls, and the sale of fraudulent recovery scripts and tools that may contain Trojan malware.

CERT-In cautioned that these attacks could deceive unsuspecting users into installing malicious software, potentially leading to data breaches, system crashes, and data loss.

To mitigate these threats, CERT-In has advised companies to block the following 25 URLs, which are considered dangerous:

crowdstrike.phpartners.Jorg
crowdstrike0day[.]com
crowdstrikebluescreen[-]com
crowdstrike-bsod[.]com
crowdstrikeupdate[.]com
crowdstrikebsod[..com
www.crowdstrike0day[.]com
www.fix-crowdstrike-bsod[.]com
crowdstrikeoutage[.]info
www.microsoftcrowdstrike[.]com
crowdstrikeoday[.]com
crowdstrike[.]buzz
www.crowdstriketoken[.]com
www.crowdstrikefix[..com
fix-crowdstrike-apocalypse[.]com
microsoftcrowdstrikel[.]com
crowdstrikedoomsday[.]com
crowdstrikedown[..com
whatiscrowdstrike[..com
crowdstrike-helpdesk[..com
crowdstrikefix[.]com
fix-crowdstrike-bsod[.]com
crowdstrikedown[.]site
crowdstuck[.]Jorg
Crowdfalcon-immed-update[.]com
crowdstriketoken[.]com
crowdstrikeclaim[.]com
crowdstrikeblueteam[.]com
crowdstrike-office365[.]com
crowdstrikefix[.]zip
crowdstrikereport[.]com

Global Microsoft Glitch Causes Disruptions In Himachal Pradesh Health Services

July 21, 2024, 7:53 am

A worldwide software glitch in Microsoft systems has significantly disrupted health services in Himachal Pradesh, causing widespread issues, according to a senior state health official.

Sanjay Awasthi, Chief Parliamentary Secretary of the Health Department of the Himachal Pradesh government, addressed the issue on Saturday, saying, “There have been reports of some software issues since yesterday (Friday), and these are temporary. I think we shall recover it, and it will be addressed in the health services. We are working on improving the health care system in the state as the Chief Minister wants to provide the best health care to the people.”

In response to the disruptions, Awasthi assured that financial resources had been released for Himcare card holders to settle pending dues, ensuring that people do not face further issues. He also announced the upcoming launch of a new OPD at Chamiyana in the Tertiary Care Center in Shimla.

Patients and their attendants have been experiencing difficulties due to the software issues. Rakesh, an attendant with a patient, expressed his frustration, saying, “We are facing problems, our patients are not getting the reports. Doctors are asking for medical reports. They are saying that servers are down, and we are facing problems. I don’t know how long it will take.”

Medical professionals are taking steps to mitigate the impact of the software outage. Dr. Subhash, Medical Superintendent at Kamla Nehru Hospital in Shimla, explained, “In the hospital, due to the global outage of Microsoft Systems, it has also created problems here. We are facing issues in the entry of lab tests, but we are not facing any problems in the labs themselves, so we have told staff to keep manual records. We are trying to resolve it, and we hope it will be addressed soon.”

Krsnaa Diagnostics, which provides pathological lab services in all government hospitals in Himachal Pradesh, has also been affected by the outage, further complicating the situation.

Efforts are underway to restore normal operations and ensure that health services can continue without further disruption.

CrowdStrike Update Leads to Major Microsoft Outage and Widespread Computer Crashes

July 20, 2024, 6:19 pm

On July 19, 2024, many Windows users experienced their computers crashing and displaying the Blue Screen of Death (BSOD) due to a faulty update from CrowdStrike, a cybersecurity company. This major issue disrupted users worldwide.

What Happened

CrowdStrike released a security update for its Falcon software at 04:09 UTC on July 19. This update was intended to improve protection for Windows systems but ended up causing many computers to crash and show the BSOD. The problem lasted until 05:27 UTC and affected systems that installed the update during this time.

Technical Details

The crash was linked to a file named “C-00000291-.sys,” which is part of Falcon’s security features. This file helps the software detect security threats. The update was supposed to handle new types of threats but instead caused system crashes.

CrowdStrike’s President & CEO, George Kurtz, said, “We are working to fix the issue caused by this update. It is not a cyberattack or security breach. We have identified the problem and released a fix. Users should check our support portal for updates and contact us through official channels.”

Expert Opinions

The outage has led experts to call for a review of cybersecurity practices. Sundareshwar K from PwC India described the incident as a rare and unexpected event, suggesting that businesses should improve their cybersecurity strategies.

Vishal Salvi from Quick Heal Technologies highlighted the importance of having strong defense measures, regular backups, and disaster recovery plans to prevent similar issues in the future.

What’s Next

CrowdStrike has addressed the problem and is working with affected users to resolve any remaining issues. They recommend checking their support portal for updates and using official channels for information.

This incident underscores the need for a careful balance between enhancing cybersecurity and ensuring system stability.

Flight Operations Running Smoothly Post IT Outage, Says Centre

July 20, 2024, 2:09 pm

The Ministry of Civil Aviation on Saturday, reported that flight operations were running smoothly and airline systems had returned to normal at all airports, following a global Microsoft outage that caused flight cancellations and disruptions at check-in counters the previous day. The ministry added that all concerns regarding travel adjustments and refunds were being addressed.

“Since 3 am, airline systems across airports have started working normally. Flight operations are going smoothly now. There is a backlog because of disruptions yesterday, and it is getting cleared gradually. By noon today, we expect all issues to be resolved,” the Aviation Ministry said.

On Saturday morning, IGI Airport in Delhi experienced major disruptions due to the Digi Yatra system, a biometric-based boarding system, being out of service. This resulted in long lines at the departure terminals as passengers had to check in manually. To help manage the situation, airport authorities have assigned extra staff to assist travelers and alleviate the congestion.

Between 6 and 7 am today, the system continued to experience issues with issuing boarding passes, though the situation improved later in the day.

Despite the earlier chaos, most flights largely remained on schedule, with the waiting time at Terminal 3 departures averaging around 3 to 5 minutes—a notable improvement from Friday’s widespread delays caused by the global outage.

The global IT disruption had extensive effects, impacting airline operations worldwide. Airports and airlines, which rely heavily on Windows-based systems for check-ins, baggage handling, and security clearances, were particularly affected. This outage underscored the vulnerability of essential infrastructure to software problems.

At IGI Airport, the immediate and severe impact of the Digi Yatra system failure necessitated a return to manual procedures. This slowed operations and placed additional pressure on airport staff and resources.

The Microsoft 365 and Azure services outage led to delays and cancellations for hundreds of flights, including those operated by Indigo, Air India, SpiceJet, and Akasa Air, as airlines had to revert to manual processes.

At Delhi airport, over 400 flights were delayed, and numerous passengers shared images of handwritten boarding passes on social media.

The Simpsons Predicted Microsoft’s IT Outage? Social Media Theories Abound

July 20, 2024, 1:40 pm

As a Microsoft IT outage halted key infrastructure globally, various theories about the disruption surfaced on social media. Several users on X, formerly known as Twitter, claimed that The Simpsons had predicted the outage years ago.However, there is no proof to back up this theory. Social media users pointed to an episode of The Simpsons that allegedly depicted a similar outage affecting the entire United States. These tweets quickly went viral.

One user tweeted, “Trump on Fox & Friends, the screaming, the Crowdstrike Cloud Servers…. The Simpsons got it all right again.” Another added, “Of course!! The Simpsons predicted the human error in Crowdstrike that affected Windows computers worldwide.” A third person asked, “Did The Simpsons predict this?” Despite the widespread attention these tweets received, it is crucial to clarify that these claims are entirely false. The Simpsons have never made such predictions.

Por supuesto que si!!
Los Simpson predijeron el error humano en Crowdstrike que afectó a computadoras con windows a nivel mundial: pic.twitter.com/edP9RWdkDg

— Carlos Morales (@carlo5m0rAl35) July 19, 2024

This theory emerged a day after a widespread technology outage affected companies and services across various industries, grounding flights, knocking banks and hospital systems offline, and disrupting media outlets. CrowdStrike, a cybersecurity firm, was central to the situation. The company explained that the problem occurred when it deployed a faulty update to computers running Microsoft Windows, clarifying that the issue was not a security incident or cyberattack.

Crowd Strike CEO George Kurtz Opens Up On Worldwide IT Outage Says, We…

July 19, 2024, 9:45 pm

Crowdstrike CEO George Kurtz opens up on IT outage prevailing around the world. Issuing a statement regarding technical glitch George Kurtz said, ‘We’re deeply sorry.’

Furthermore, he also declared, that the update contained a software problem in it. As a result, the microsoft operating system had an issue.

Moreover, he also revealed, that the issue has been solved for now. However, Kurtz also warned, that it will take a while to get the system back on its track. But he assured, that ‘every customer is recovered.’

In addition, he also issued a clarification on the cybercrime angle and said ‘It wasn’t a cyber-attack. It was related to this, this content update.’

Currently, Taking to X he also said ‘CrowdStrike is actively working with customers impacted by a defect found in a single content update for Windows hosts. Mac and Linux hosts are not impacted. This is not a security incident or cyberattack. The issue has been identified, isolated and a fix has been deployed.’

CrowdStrike is actively working with customers impacted by a defect found in a single content update for Windows hosts. Mac and Linux hosts are not impacted. This is not a security incident or cyberattack. The issue has been identified, isolated and a fix has been deployed. We…

— George Kurtz (@George_Kurtz) July 19, 2024

Microsoft Fixes 365 Apps Outage; Residual Impact Continues

July 19, 2024, 7:16 pm

Microsoft has announced that it has addressed the core issue behind the global IT outage that disrupted its 365 apps and services. While the root cause has been resolved, some residual impacts from the cybersecurity issues continue to affect users, potentially prolonging the ‘blue screen of death’ problem.

The global outage, which impacted airlines, banks, and businesses worldwide, was traced back to a third-party software update affecting Windows devices. Microsoft assured that a solution is in progress.

Airline operations experienced major disruptions, with carriers like IndiGo, SpiceJet, and Akasa switching to manual processes for check-ins and boarding. Outage-tracking platform Downdetector saw numerous reports, and many users expressed frustration over the error messages on social media.

Despite the widespread disruption, State Bank of India (SBI) and stock exchanges NSE and BSE reported no adverse effects. Union IT Minister Ashwini Vaishnaw stated that the IT ministry is coordinating with Microsoft and confirmed that the NIC network remains unaffected. CERT-In has released a “critical” advisory concerning the outage triggered by a CrowdStrike update.

RBI Confirms Limited Impact Of Microsoft Outage On Indian Banking Sector

July 19, 2024, 7:09 pm

The Reserve Bank of India (RBI) has conducted a comprehensive evaluation following a significant global outage affecting Microsoft systems. According to the central bank, approximately ten banks and non-banking financial companies (NBFCs) in India faced minor disruptions due to the outage. These issues have either been resolved or are currently being addressed, the RBI confirmed.

The central bank noted that most critical systems within Indian banks are not cloud-hosted, limiting the impact of the outage. Additionally, only a few institutions have implemented CrowdStrike’s cybersecurity tool. In response to the incident, the RBI issued an advisory to its regulated entities, recommending proactive measures to ensure operational resilience and continuity.

The RBI emphasized that despite the widespread disruption of IT systems globally—affecting various sectors including aviation, media, and financial markets—the Indian financial sector remains largely unaffected by the outage.

The Microsoft disruption had a ripple effect across multiple industries worldwide. In India, airlines such as Akasa, IndiGo, Air India, and SpiceJet faced operational difficulties. Similarly, in the United States, carriers including Frontier Airlines, Allegiant, and SunCountry experienced service interruptions due to the outage.

Airports Experience Disruption In Their Operations Worldwide Due to Microsoft Outage

July 19, 2024, 6:42 pm

Recently, a widely used technological software Microsoft 365 has experienced a huge outage, due to faulty updates given by cybersecurity provider CrowdStrike.

As a result, it caused a significant disruption in airports globally. The European airports were particularly affected.

According to flightradar24 data, prolonged flight delay and cancellations were witnessed in various continents.

For example, the Amsterdam Schiphol Airport (AMS) of Netherlands witnessed significant disruption in the world, whose max. disruption index stood at 5.0.

The Dutch airport witnessed delay of 84 flights, whose average stood at 75 minutes. In addition, the significant 5% flights also got cancelled.

Besides Amsterdam, other European airports like Scotland’s Edinburgh Airport (EDI) and Barcelona’s El Prat Airport (BCN) also experienced disruption. Whose disruption index respectively stood at 4.7 and 4.5.

Both the airports witnessed huge delay of flights and cancellations. Coming to America, US’s crucial airports like Denver International Airport (DEN) and Las Vegas Harry Reid International Airport (LAS) also weren’t spared of disruption. Their disruption score stood at whopping 5.0. Implying, a severe operational inconvenience.

Airports Affected In Asia Due to Microsoft Outage

Meanwhile in the eastern side of the world, Asian airports also experienced operation difficulties due to Microsoft outage.

Countries like Thailand and neighbouring Bangladesh also witnessed high disruption. For instance, Thailand’s crucial airports like Phuket International Airport (HKT) and Kahului Airport (OGG) disruption indices stood at 5.0.

While Bangladesh’s Dhaka Shahjalal International Airport (DAC) disruption index stood at 4.8.

Currently, the situation continues to be a mixed bag, as some airports have displayed some improvement in their operations, while some continue to deal with prevailing IT issues.

But overall, the outage of Microsoft underscores the importance of stable systems and serves as a example, that what happens, if a crucial software faces a problem or gets compromised.

From Handwritten Boarding Passes To Manual Check-Ins: How Indian Airports Are Coping With Microsoft Outage

July 19, 2024, 5:33 pm

The widespread Microsoft outage, which disrupted flight services, office systems, and numerous news channels worldwide, has also impacted domestic airlines in India. In response, IndiGo has started issuing handwritten boarding passes to passengers to avoid flight cancellations.

A CrowdStrike update caused a global outage that affected Microsoft Windows services, resulting in users encountering the infamous “Blue Screen of Death” error.

One passenger shared a photo of his handwritten boarding pass on X, saying, “The Microsoft / CrowdStrike outage has taken down most airports in India. I got my first hand-written boarding pass today.”

The Microsoft / CrowdStrike outage has taken down most airports in India. I got my first hand-written boarding pass today ? pic.twitter.com/xsdnq1Pgjr

— Akshay Kothari (@akothari) July 19, 2024

Unlike the usual digital boarding passes, IndiGo is now providing passes with handwritten details. The boarding pass was issued at Hyderabad Airport.

Microsoft has since announced that the root cause of the outage has been resolved.

How are Indian airports managing the outage?

The news of the outage was met with frustration by travelers across India, with many expressing their displeasure on social media.

Airports across the country descended into chaos as major airlines grappled with the technical issues, forcing many passengers to endure long waits.

IndiGo, SpiceJet, Akasa Air, and Air India Express began manual check-ins at airports in Bengaluru, Delhi, and Hyderabad after the outage impacted the Navitaire Departure Control System.

Total Chaos at Bengaluru airport. #ServerDown #CyberSecurity #Microsoft #Windows pic.twitter.com/ffGbfiQU7D

— Gaurav Srivastav (@gauravnewsman) July 19, 2024

Total chaos at Bengaluru airport.

“Our systems are currently impacted by a Microsoft outage, which is also affecting other companies. During this time booking, check-in, access to your boarding pass, and some flights may be impacted,” IndiGo said in an update on X.

“We are all hands-on deck and are working to restore stability and normalcy. Our digital team is also coordinating closely with Microsoft Azure to resolve these issues swiftly,” it added.

Budget carrier Akasa stated, “Due to infrastructure issues with our service provider, some of our online services, including booking, check-in and manage booking services will be temporarily unavailable. Currently, we are following manual check-in and boarding processes at the airports.” The airline advised passengers with immediate travel plans to arrive early at the airport for check-in as a precaution.

Are flights canceled?

Despite hopes that the outage wouldn’t impact departures and arrivals, several flights were canceled across India, some without prior notice.

In Hyderabad, as many as 23 flights were canceled, and IndiGo alone canceled over 100 flights.

“Flights are canceled due to the cascading effect of the worldwide travel system outage, beyond our control,” IndiGo said in a post on X.

Flights are cancelled due to the cascading effect of the worldwide travel system outage, beyond our control. The option to rebook/claim a refund is temporarily unavailable. To check the cancelled flights, visit https://t.co/D1sAKR5Hhl. We truly appreciate your patience & support.

— IndiGo (@IndiGo6E) July 19, 2024

“The option to rebook/claim a refund is temporarily unavailable. To check the canceled flights, visit https://t.co/D1sAKR5Hhl. We truly appreciate your patience & support,” IndiGo added.

Some IndiGo passengers reported that their flights were canceled without notification, leading to widespread dissatisfaction.

What has the Civil Aviation Ministry said?

In a statement on Thursday, the Ministry of Civil Aviation said, “Due to a global Microsoft cloud outage, Indian airports are facing unexpected delays. Minister of Civil Aviation, Rammohan Naidu assures passengers that the Ministry and Airports Authority of India (AAI) is actively managing the situation using manual methods to ensure minimal disruption.”

Minister Naidu stated, “I have directed airport authorities and airlines to be compassionate and provide extra seating, water, and food for passengers affected by delays. We understand your concerns and are working tirelessly to ensure your safe and swift travel. Your patience and cooperation are greatly appreciated.”

Microsoft Cloud Services Outage Leads To Sharp Drop In CrowdStrike Shares

July 19, 2024, 5:20 pm

A widespread IT outage has linked Microsoft and major cybersecurity firm CrowdStrike, leading to a significant drop in their share prices during pre-market trade on Friday. CrowdStrike shares fell by 18.67% and Microsoft shares declined by 2.5% after issues with Microsoft’s Azure cloud services and Microsoft 365 apps were reported.

Global Impact

The outage has disrupted operations for numerous global institutions, including major banks, media outlets, and airlines, causing grounded flights and halted TV broadcasts. The financial impact on the involved companies is substantial.

The London Stock Exchange announced that its RNS news service is currently facing a third-party technical issue, which is hindering news publication. However, this issue does not affect securities trading or other services.

VIDEO | Passengers wait outside the Kempegowda International Airport in Bengaluru after services were affected by ‘server outage’.

(Full video available on PTI Videos – https://t.co/n147TvqRQz) pic.twitter.com/HmC7yUNiu1

— Press Trust of India (@PTI_News) July 19, 2024

Cause of the Outage

The outage was attributed to an update issue with CrowdStrike’s Falcon Sensor product, which is designed to prevent cyber breaches using cloud technology. On July 15, CrowdStrike (NASDAQ: CRWD) introduced Falcon Complete Next-Gen MDR, aiming to stop breaches with exceptional speed and precision across the entire enterprise attack surface. This new product expands MDR operations beyond native endpoint, identity, and cloud security telemetry, incorporating critical third-party data from Falcon Next-Gen SIEM and advanced AI capabilities for enhanced attack context and rapid response.

Elon Musk Finds Indian Meme Funny During Microsoft Outage

July 19, 2024, 4:28 pm

During a major Microsoft outage causing problems for users worldwide, Elon Musk found humor in an Indian meme. The outage was linked to a new update from cybersecurity firm Crowdstrike. It caused many Windows-based computers to crash, affecting important sectors like airlines and banks.

The Viral Meme

Social media was quickly filled with jokes about the outage. One meme stood out. Originally seen on Indian social media in 2017, it shows a man smoking a beedi calmly while chaos happens around him. This image was reused to comment on the Microsoft-Crowdstrike issue, with the caption, “Everything else is down, this app still works,” referring to the app for Twitter

Doge Designer, who posted the meme on X, caught Elon Musk’s attention. Elon Musk, the owner of X, responded with a laughing face emoji, showing he found it funny.

Impact of the Outage

The outage affected many industries globally. Airlines, banks, and media outlets faced significant disruptions. Down Detector, a website that tracks internet outages, reported issues with services like Visa, ADT Security, Amazon, American Airlines, and Delta.

Microsoft’s Response

Microsoft 365 posted on X, saying they were working on rerouting traffic to fix the issue faster. They noticed improvements and assured users they were making continuous progress.

However, Microsoft has not explained the exact cause of the outage. They are working hard to restore normal service but haven’t given detailed reasons for the problem.

A Moment of Humor

Amid the disruptions, the viral meme and Elon Musk’s reaction brought some humor. It showed how internet users can still find ways to laugh during stressful times.

Microsoft is still addressing the outage, highlighting how dependent we are on technology and the broad impacts of such issues. Meanwhile, Elon Musk’s amused reaction to the Indian meme reminded everyone of the power of a good laugh during tough situations.

IndiGo Goes Old-School: Airline Issues Handwritten Boarding Passes Amid Microsoft Outage

July 19, 2024, 2:57 pm

A recent CrowdStrike update has caused a global service outage for Microsoft Windows, resulting in the notorious “Blue Screen of Death” error for many users. This disruption has left numerous computers trapped in a restart loop, affecting workflows worldwide. IndiGo is also feeling the impact of this outage but is managing to keep operations running by issuing handwritten boarding passes to passengers.

“The Microsoft / CrowdStrike outage has taken down most airports in India. I got my first hand-written boarding pass today,” tweeted X user Akshay Kothari, sharing a photo of the manually written boarding pass from IndiGo.

The image shows a boarding pass with details such as name, seat, date, and departure, all handwritten by IndiGo staff, contrasting with the usual printed version.

Here’s the full post:

The Microsoft / CrowdStrike outage has taken down most airports in India. I got my first hand-written boarding pass today ? pic.twitter.com/xsdnq1Pgjr

— Akshay Kothari (@akothari) July 19, 2024

How Social Media Users React:

Social media users quickly reacted to the post, with one remarking, “We are going back to the Stone Age.”

“Nice souvenir to keep,” another user commented.

A third noted, “A hand-written boarding pass? That’s like a retro throwback to the pre-digital age!”

A fourth user said, “It’s fascinating to see how reliant we’ve become on technology. This outage highlights the importance of backup systems and the resilience of human ingenuity.”

A fifth commented, “Wow! Back to pen and paper,” while a sixth added, “The jugaad we all need!”

IndiGo’s Response to the Microsoft Outage

At 12:37 pm, IndiGo released a statement addressing the technical difficulties. It stated, “Our systems across the network are impacted by an ongoing issue with Microsoft Azure, which has led to increased wait times at our contact centers and airports. You may experience slower check-ins and longer queues. We are working diligently to restore stability and normalcy. Our digital team is in close coordination with Microsoft Azure to resolve these issues quickly. We appreciate your patience and understanding during this time.”

The statement further noted that the outage is affecting “booking, check-in, access to boarding passes, and flights.” IndiGo advised customers to contact them only “if their travel is within 24 hours” due to “high volumes at the contact center.”

IndiGo also issued a travel advisory: “As systems are impacted globally due to ongoing issues with Microsoft Azure, we kindly request you to refrain from making multiple booking attempts during this time. We are working closely with Microsoft to resolve the issue and appreciate your patience.”

The outage has also affected other airlines, including Air India and SpiceJet, leading to flight cancellations and delays.

“Customer advisory: Our digital systems have been impacted temporarily due to the current Microsoft outage, resulting in delays. We regret the inconvenience caused and request our guests to plan their travel accordingly,” Air India stated.

Sky News Taken Off Air for Hours By Worldwide Microsoft Outage

July 19, 2024, 2:14 pm

The UK-based media house, Sky News, was off-air for about three hours on Friday morning as part of a global Microsoft outage. Viewers were seeing stock footage before the channel displayed an apology message.

“We apologise for the interruption to this broadcast. We hope to restore the transmission of Sky News shortly

Presenter Jacquie Beltrao posted a picture with her team on X to let viewers know: “We’re obviously not on air—we’re trying.”

Viewers replied, hoping the channel would go back on air. One wrote: “Have you tried switching it off and back on again? Hope you’re back on air soon.” A second added: “Missing my Sky News fix this morning.

The Microsoft outage paralyzed activities users, flight operations, and media houses. Many flights were canceled or delayed, inconveniencing hundreds of travelers.

Akasa Airlines issued a statement that some online services at Mumbai and Delhi airports would not be available due to the outage, while IndiGo also reported the effect on its systems. SpiceJet indicated it was experiencing technical issues in providing flight updates.

Frontier Airlines of the US grounded flights for over two hours and blamed Microsoft’s services for causing the problem.

Microsoft said the outage began at around 6 pm ET, and numerous Azure services in the Central US region are impacted. The company is investigating the cause of the issue, noticing, “Aware of this issue and have engaged multiple teams…We have determined the underlying cause.”.

Microsoft Outage Disrupts Check-In Systems At Mumbai & Delhi Airports For IndiGo, Akasa, & SpiceJet

July 19, 2024, 1:15 pm

A significant disruption in Microsoft’s cloud services led to flight cancellations and delays globally, including in India. This outage impacted several airlines, causing flight operations at Delhi and Mumbai airports to be affected.

Airline Responses:

Akasa Airlines reported that due to issues with their service provider, some online services, including booking and check-in, are temporarily unavailable at Mumbai and Delhi airports. They stated, “Due to infrastructure issues with our service provider, some of our online services, including booking, check-in and manage booking services will be temporarily unavailable.” They added, “Currently we are following manual check-in and boarding processes at the airports and hence request passengers with immediate travel plans to reach the airport early to check-in at our counters. We sincerely regret the inconvenience caused and want to assure you that our teams are working with our service provider to resolve the same at the earliest.”

Spicejet also addressed the situation, stating, “We’re currently facing a technical issue in providing updates on flight disruptions. Our team is actively working to resolve this issue. We regret for any inconvenience caused and will update you once the issue is resolved. Thank you for your patience and co-operation.”

Global Aviation Impact:

In the US, Frontier Airlines experienced significant disruptions, grounding flights for over two hours due to the Microsoft outage. The airline eventually resumed operations, lifting a nationwide departure pause. Allegiant Air also faced issues with reservations and bookings, while Sun Country Airlines Holdings Inc reported a “global outage.”

Microsoft’s Statement:

Microsoft noted that the outage began around 6 pm ET, affecting a subset of customers with issues related to multiple Azure services in the Central US region.