AIR INDIA

‘Terrible Experience’: Ex-ICMR Chief Soumya Swaminathan Criticises Air India Over Seat Upgrade Issue

09 Apr 2025

Former director-general of the Indian Council of Medical Research (ICMR) Soumya Swaminathan criticized Air India for not upgrading her seat on a booked flight to Delhi from Nairobi. She termed it a "terrible experience," citing her loyalty status and available mileage as reasons she should have received an upgrade. Writing...

PM Modi Slams MK Stalin: ‘Some Cry Without Reason’ Over Tamil Nadu’s Growing Central Aid

06 Apr 2025

PM Narendra Modi’s remarks at the inauguration of Tamil Nadu’s Pamban bridge sent a sharp message to the state’s opposition. In a veiled jab at CM MK Stalin, PM Modi suggested that some politicians "cry without any reason." He implied that the opposition’s complaints were baseless. The comment responded to...

Air India updates travel policy; employees to fly economy on domestic work trips

25 Mar 2025

Air India, now owned by Tata Group, has revised its travel policy, mandating all employees, including CEO Campbell Wilson, to take economy-class flights on domestic work-related trips. The new policy, replacing the existing practice of booking business-class seats for on-duty staff (SOD), will be applicable from April 1 for senior...

Air India Cancels Heathrow Flights as Airport Shuts Down; AI129 Returns to Mumbai, AI161 Diverted to Frankfurt

21 Mar 2025

Air India has suspended their operation at Heathrow amid a shutdown of the airport. London's Heathrow Airport has temporarily suspended operations following a major power cut caused by a fire at an electrical substation. The disruption, which started on Friday, has resulted in the cancellation and diversion of various flights,...

Air India Addresses Lavatory Clogging Issue on US-Bound Flight

10 Mar 2025

Air India on Monday confirmed that the lavatory problems on Flight AI126, which resulted in its return to Chicago, were due to polythene bags, rags, and clothes flushed through the toilets, making eight out of 12 lavatories unusable. The flight had to be turned back after a 10-hour flight, with...

Elderly Woman Falls at Airport Due to Wheelchair Delay, Air India Cites Late Arrival

08 Mar 2025

Days after an 82-year-old woman fell at Delhi airport due to a delay in wheelchair assistance, Air India acknowledged the delay but denied any negligence. The airline stated that the family had arrived late for departure, dismissing claims of an hour-long wait for assistance. The woman's granddaughter, Parul Kanwar, had...

DGCA Probes Air India After Minister’s ‘Broken Seat’ Sparks Controversy

22 Feb 2025

The Directorate General of Civil Aviation (DGCA) has asked Air India to explain itself after Union Minister Shivraj Singh Chouhan lashed out at the airline's service on social media. Chouhan claimed he was given a "broken and sunken seat" on Air India flight AI436 while he was traveling from Bhopal...

‘We Don’t Trust You’: Air India Passengers Face 5-Hour Delay | Watch

27 Jan 2025

Passengers flying from Mumbai to Dubai on Air India were stuck in a nightmare of five hours when a combination of delays and technical issues caused them to sweat it out without air conditioning. The flight was originally scheduled to depart at 8:25 AM and got delayed for 5 hours....

Air India CEO Unveils ‘Vision 2025’ to Enhance Service Standards

27 Dec 2024

Air India is set to embark on a significant transformation journey under its ‘Vision 2025’ initiative, focusing on retrofitting its aircraft with new seats and enhancing service standards, according to Chief Executive Officer (CEO) Campbell Wilson. In an internal communication to employees on Friday, Wilson outlined the airline's plans for...

This Is How Air India Plans To Celebrate Christmas in the Skies

25 Dec 2024

Air India plans a festive season for the passenger with holiday-themed special treats such as festive ornaments and special menu. For First and Business Class, the festive meal will be aboard traditional stuffed turkey roulade, cranberry sauce, winter roast vegetables, sweet potato, and classic Christmas plum pudding with vanilla sauce....

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