An Air India flight from Tokyo to Delhi was diverted to Kolkata on Saturday, following a cabin temperature irregularity which left the crew taking safety precautions, according to a statement by the airline.
Boeing 787 Crew of Air India Reports ‘Persistent Warm Temperature’
The flight, AI357, was being flown by a Boeing 787 aircraft from Haneda Airport in Tokyo to New Delhi when the pilots informed about “persistent warm temperature” in the cabin and decided to make a diversion to maintain passenger comfort and safety.
“Air India flight AI357 operating from Haneda to Delhi on 29 June 2025 made a precautionary diversion to Kolkata due to persistent warm temperature experienced in the cabin. The aircraft landed safely into Kolkata and is currently undergoing checks,” an Air India spokesperson said.
Passengers Assisted After Safe Landing in Kolkata
Air India reported that ground staff at Kolkata were helping the passengers after the diversion, and alternate arrangements were being made to transport them to Delhi shortly.
“Our ground colleagues in Kolkata are providing all necessary support to passengers to minimise the inconvenience caused by this unforeseen diversion. Alternative arrangements are being made to fly our passengers to Delhi at the earliest. We regret the inconvenience caused to our passengers,” the spokesperson added.
The airline said technical checks were in progress and all the concerned passengers were being assisted.
Separate Incident: Burning Smell Forces Air India Flight to Return to Mumbai
Earlier in the day on Friday, a Chennai-bound flight operating from Mumbai made an emergency return to the departure airport after smelling something burning in the cabin, the carrier said in a statement on Saturday. Flight AI639 made a precautionary air return to Mumbai on June 27 and landed safely.
Aircraft of Air India Change Initiated After Safe Landing in Mumbai
“The crew of flight AI639 operating from Mumbai to Chennai on Friday, 27 June 2025, made a precautionary air return to Mumbai due to a burning smell in the cabin,” an Air India’s spokesperson said.
Following the landing, an aircraft change was initiated. “Our ground colleagues in Mumbai provided all necessary support to passengers to minimise the inconvenience caused by this unforeseen disruption. At Air India, the safety and well-being of our guests and crew remain top priority,” the airline added.